Step one among the the way to solve problems systematically is for someone to approach the problem with a calm, confidence expectation that there is a logical, workable solution just waiting to be found. This approach subdue your tension down and relaxes your nerves and open your creative mind to the difference possible way you can solve the problem.
You Should assume that from the starting point, that every single problem encloses within it have the seed of it own possible solution. That solution is the turn side of the problem. The solution is also lying there waiting for us to detect that.
Please be a solution oriented person than being problem oriented. This deal with thinking in term of the positive action you can probably take and what can be done immediately rather than looking for who is to be blame. But when you are in the continuous thinking and talking in term of find lasting solutions, you will become more optimistic, creative and calm in your reaction towards the problem and the response coming from you.