Hi everyone. So this has not been such a great day...
About a week ago I exchanged a thousand dollars of Bitcoin for Bitcoin Cash to try and catch a short rally. I used the built in Shapeshift on the Exodus wallet (though I should have known better at this point).
Well, a week later I still haven't gotten that transaction and about 5 days ago I contacted Shapeshift about the problem. Shapeshift told me there was nothing they could do and to refresh my Bitcoin on Exodus. So I did...
After refreshing, my Bitcoin in that particular wallet dropped from more than $15,000 to $5,000. I'm infuriated.
That was Bitcoin I placed fair and square in my account from online exchanges. It just disappeared and I've reloaded the program a few dozen times and tried to update it with no luck at all. It's gone.
It's not in my transactions, there's no history of it leaving my wallet. It's no where.
When I go to Exodus support they only have a previously asked question page and no where to manually type out a problem to them.
What is going on? What happened?
Can anyone give my any explanation for this.
Myself being in independent media, I depend on that money and just like that, 10 grand disappeared.