The report analyzed 145,948 complaints made against 2,731 different companies this year. Complaints to the CFPB cover a range of personal finance issues, including bank accounts and services, credit cards, debt collection and money transfers. The report did say it was possible that some complaints related to digital currency transactions could be tagged with a different category, such as "bank account.
The report highlighted Coinbase, a market-leading wallet provider for cryptocurrencies in the U.S., as being behind a number of the complaints. Six complaints were filed against Coinbase in 2016 and 288 complaints have been filed so far this year. LendEDU predicts it will receive 442 complaints this year, for various reasons and in various categories.