This prose is inspiring and educational on so many levels. In my lifetime, I have met a lot of people who, one would dare say, had certain problems of attitude. They were always well aware of their problems but knew not what to do about them. Some of them were even proud, thinking that others should accept them for who they are, regardless of their poor manners and lack of politeness and sensibility when having a professional conversation. They knew the problem and instead of accepting that that IS a problem, they accepted the nature of that problem and wished for others to accept and come to terms with it, too.
And I think that is a problem, as you so articulately put in your blog post. Sometimes it is not a matter of acceptance, but what is right and what is wrong and what sort of reaction we should have to the problems of our attitude.
RE: What Not to Say is Really, Really, Very Important Not To Say ...