Really glad you posted this because it really shows the excellence in execution in everything they do.
Honestly, Domino Malaysia really have no direct competition when it comes to pizza because Pizza Hut still tries to be a fancy pizzeria when that was out of style 20 years ago.
But instead of sitting on their monopoly, they weaved excellence from hiring quality web developers and administrators all the way down to their delivery staff.
Business these days need to stop counting the money and start printing it through hard work and customer service.
RE: #12 CASE STUDY : Why Dominos Pizza Is Winning In The Fast Food Delivery Market