Hello everybody :)
I need to ask you an important question regarding Liqui... I think I got hacked and the situation doesn't look too good.
Here's a short recap of what happened:
- Yesterday night I got an email from Liqui where there was a request to change password on my account
- I logged in to my Liqui account by using a different laptop, and of course by inserting the URL directly (didn't click any link)
- Once in, I saw that there were 2 IP addresses connect to my account, both from Russia. I have removed them immediately
- I checked my balance account and majority of the coins were equal to zero
Till here it seems a classic hack, but now there is a bit of a twist:
- Every time you ask for a withdraw on Liqui you get an email that you need to confirm to execute the order. I didn't receive any email
- In the withdraws history the latest activity is 100% mine and there is nothing that shows the coins have been transferred
- Some values i.e. Bancor shows a value of 0.000000 but still the option to withdraw is available, while others with same value don't have that option (as it should be).
- Liqui is really not the best exchange in the market when we consider performance, it happens multiple time that pages were not being loaded in a proper way.
I open a ticket with the support team but still didn't get a reply.
I would like to know if this happened to others before, if you think is a bug or a hack, if there is a way to fix the issue (which in case of a hack we all know the answer is no) and etc. etc.
I was not keeping a lot of coins on that account, as said multiple times I store things offline, it was just waiting to accumulate a bit more to reduce fees... ICN for example you have 5 ICN as fees in case of withdraw... If I have 50 ICN would be quite bad to pay 10% of the total value just as fee...