I advise anyone using BITTREX GLOBAL to trade crypto, to transfer everything you have on this exchange to another wallet, YES USING CRYPTO.
They are using pre programmed errors with the facial recognition system, they have imposed on their victims as a way to keep you out of your account. Basicly it zooms in at last second, making it impossible for you to center your face, takes a quick photo and gives face not reconized error, not even banks have this kid of security, but this smart asses have. The quality of he camera is also way worst in their website then it is in windows for instance, this is to make even the ID not be accepted because it's blury(the system takes a quick photo aswell).
I see people also complaining about huge delays in verifying ID's, 2FA errors, even with people that have taken off the 2FA option.
They will then keep you on a loop in their support which is anoying and repetitive and doesn't really offer any solutions, seems like AI generated responses even. They will blame your browser, and tell you to update your app, which has incompatibility issues with some phones.
If you can still access your funds, withdraw then using crypto. Withdrawing to your bank account is risky, there are people having issues with this also, even using the same account they used to buy crypto on BITTREX (a.k.a BITSCAM).
If you are having similar issues with this crooks, maybe you can access your wallet via browser history, and it will show your trade history, but I guarantee your portfolio will be zero.
I believe they are using this methods to steal peoples funds before another shutdown. The USA BITTREX should had been a warning to everyone.
Help spread awareness about this, it's the only way to mitigate the harm this crooks are doing.
Even if you don't believe me, DONT USE BITTREX GLOBAL, they are anti-ethical, fishy to say the least. But if you care to search the web you will find bittrex scam posts everywhere, from 6 years ago even. They are just stepping it up a notch now. And when everyone realises it will be too late.