Well, 3 months later and KuCoin customer service is non-responsive. I have an issue I have been trying to get resolved since Jan 3rd (almost 3 weeks) and all I get from KuCoin support is canned responses that do not address my issue at all. A little research and you find that this has become the norm for KuCoin. I would advise avoiding them at this time. At least until they get their customer support issues in order.
RE: New cryptocurrency exchange Kucoin. Is it legit? Kucoin shares and more!