Ecommerce order management process is the heart of any online retail business which contributes towards achieving 100% customer satisfaction.
From global leaders like Amazon, eBay to regional dominators like Alibaba, Flipkart, there is a thumb rule for ecommerce order management process flow. Here it is.
This is the how the eCommerce order fulfillment process goes, no matter how big or small the player is. However, when we dig into the the schema of the backend operations involved, there are a lot more to discuss.