To access Coinbase Wallet support, you can visit the Coinbase Help Center on their website, where you can find extensive articles and guides, or contact them directly through their live chat feature; for most issues, the best way to reach support is through the ""Help Center"" on the Coinbase website.
Key points about Coinbase Wallet support:
Access point: Go to the Coinbase Help Center on their website.
Support options: Browse through knowledge base articles, use the live chat feature, or contact them via email.
Important note: Always be cautious of potential scams and never share your seed phrase or private keys with anyone claiming to be Coinbase support.
Here are some ways to contact Coinbase Wallet support:
Email
You can email Coinbase Wallet support at wallet.support@coinbase.com. You can also email contact@coinbase.com, contact@updates.coinbase.com, or help@coinbase.com.
Live chat
You can use the Coinbase Support Center to:
Message Coinbase
Ask a question
Report a bug
Send feedback
Create a Coinbase Community post
Phone
You can call Coinbase's toll-free number for your region:
USA/Canada: +1 (888) 908-7930
UK: +44 808 168 4635
France: +33 801841512
Germany: +49 800 0010726
Help Center
You can check out the Coinbase Help Center for solutions and access to the Virtual Assistant or the Status Page.
Twitter
You can DM @CoinbaseSupport if you believe your account has been unfairly restricted.
You can also try these troubleshooting tips for the Coinbase Wallet app: Force quit the app and restart it and Uninstall and reinstall the app.
Coinbase Wallet support can be reached by phone at the following toll-free numbers:
USA/Canada: +1 (888) 908-7930
UK: +44 808 168 4635
France: +33 801841512
Germany: +49 800 0010726
If you have a complaint about Coinbase Custody Trust Company, LLC, you can contact them by: Emailing institutionalcomplaints@coinbase.com and Calling (646) 760-6195.
You can also file a complaint with the New York State Department of Financial Services.
If you're having trouble with your Coinbase Wallet, you can try these troubleshooting steps:
Make sure your device has the latest firmware
Ensure your wallet is plugged into your computer
Check that the Coinbase Wallet extension is open in your browser
Try unplugging and plugging your Ledger back in
If you've lost access to your Coinbase Wallet PIN, you can sign out of your account and re-import your wallet using your 12-word recovery phrase or Google Drive/iCloud backup.