Good morning once again Steemit community. Today is another important news for all Playstation 4 owners.
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According to a Reddit user, there's a new PSN messaging bug that is causing PlayStation 4s to lock up, and need a factory reset.
This is a text-based exploit. Someone who wants to brick your console simply sends you a message that your PS4 can't read or recognise, and it crashes the system. Some users are claiming that deleting said message through the PlayStation mobile app fixes the issue, but others suggest that it doesn't always work.
The user writes:
There is a new glitch that basically bricks should say freezes or locks up your console and forces you to factory reset it. Even deleting the message from the mobile app doesn't work. It happened to me during Rainbow Six: Siege. A player from the other team used a dummy account to send the message and crashed my entire team. We all have had to factory reset. Only one of our guys wasn't affected and he has his messages private."
Semantics aside, a similar report was also posted on Reddit a few days ago. It reads as follows:
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"I was playing a game, when suddenly receiving a PM from someone I don't know, with 2 symbols in it. My PS4 froze and gives me the ce-36329-3 error. I can go on other users in my PS4 account, but not the one I received the pm on."
According to Sony's official support site, the message "CE-36329-3 means "an error has occurred with the system software."
If you're worried about this happening to you or someone you know, you can take steps to prevent it. Follow these steps below.
- Go to Settings on the main PS4 menu
- Go to Account Management
- Go to Privacy Settings
- Go to Personal Info | Messaging
- Go to Messages
- Set it to either Friends Only or No One to ensure that strangers can't message you.
Update: Sony says that it's aware of the issue, and a fix is coming soon via a PS4 firmware update.