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Communication as the main function in the social network to maintain existence. There are also various functions that are oriented towards goals and emotional needs as information providers or as liaisons for the system itself. Therefore, social work networks identify groups, families, neighbors and communities. So that primary needs can be met. In other words, social work networks in groups and communities are the same as networks in an organization.
Basically the organization is a social unit of a group of people who interact with each other according to a certain pattern so that each member of the organization has its own functions and duties, which as a unit have certain tasks and goals and have clear boundaries, so that they can be clearly separated. from the environment. From various definitions of organization, it can be concluded that the organization is a place for the process of activities of people who work together, have the function and authority to work on efforts to achieve predetermined goals. Organizations grow along with the development of a dynamic social environment.
The existence of an organization is strongly influenced by several aspects including the unification of vision and mission as well as the same goals as the realization of the existence of a group of people in society. In order to achieve that goal, organizations need an effective management system that will support the organization's ongoing operations and the level of employee effectiveness also needs to be considered. In general, the organization has several sections, namely the marketing section, the finance section, the production section, the human resources section, and the administration section. Each of these parts carry out different activities but still relate to each other. The level of activities carried out by the organization will change from one period to the next.
In the implementation of the organization itself, there are various problems that occur from the lowest position to the level of the decision maker itself. The problem itself must be resolved immediately so that it does not become a boomerang that will destroy the organization itself. The problem that is often encountered in organizations is communication that does not go well. Communication is not established either vertically or horizontally.
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The consequences of the conflict itself are varied. Some (traditional) opinions state that conflict is only an abnormal symptom that has negative consequences and needs to be eliminated. This can be interpreted that the consequences are dysfunctional. But in fact conflict can also have a good impact in this case can be interpreted as a functional impact. Conflict is the result of the plurality of organizational systems. Then if so, what can be done to resolve conflicts within the organization. There are several ways to handle conflict.
The first is self-introspection. Self-introspection is the process of observing oneself and expressing one's conscious inner thoughts, desires, and sensations. The process is a conscious mental process and usually with a specific purpose based on thoughts and feelings. From here we can try to assess ourselves and of course assess what we have done.
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The second is to evaluate the parties involved. This is very important we do to be able to increase the chances of resolving conflicts. In practice we need to look at conflicts from various perspectives so that we can see various interests from various perspectives. We can identify what interests they have, what are their values and attitudes towards the conflict and how they feel about the conflict. Our chances of success in dealing with conflict are greater if we look at the conflict from all angles. Furthermore, in handling conflicts, we can choose several actions, one of which is compromise. Compromise can be made if both parties both view that good relations are very important.
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