Thanks for sharing this! I’ve actually worked in a small family-run café before, and what you touched on really hit home, especially the part about consistency and how crucial it is for customer trust. One thing we found useful was documenting our prep and service routines in a shared notebook. It wasn’t fancy, but it helped keep everyone on the same page and made it easier for new staff to learn the ropes. When we invested in what we considered the best commercial deep fryer Australia had to offer, it really streamlined our workflow, with less downtime and more reliable results. Little systems like that go a long way in food service.
RE: Merchant Food Service: The Secret to Profitable Food Trucks