For those of you who don't know: Online Gambling usually has a very high quality customer support. Since you play for real money you usually have instant access in the form of a chat function if anything goes wrong. I have experience with Pokerstars and other Crypto Casinos customer supports, most of the times my problem was solved and if not I at least felt treated with respect and friendliness until today.
Since BetFury sure has it troubles I already contacted the Support a few times on different issues, for the last 2 they asked me to go on telegram, which is kind of annoying already, but this time the "administrator" really took the cake.
If you tried noise.cash the past couple of weeks, you are familiar with this kind of English, these non-sense emojis really got me this time. How can the admin of the customer support straight up call me a liar when she apparently did not even check the problem!?
BetFury has not been very stable so far and with this experience of customer support I am saying goodbye. I will still collect my daily rewards and look out for freebies on the site, but I will not deposit a single Satoshi worth of any Crypto. Only withdraw, no gambling.
There is an unspoken rule between Casino and Player: I don't assume you playing foul tricks on me, You don't assume I'm playing foul tricks on you. This was a genuine technical malfunction that will most likely cause for more unhappy Customers in the future. Good Job, "Lara"!