Hello dear friends, I hope you are well, as we open the month of July I will tell you about my journey.

Some time ago, I commented that I work in a bakery, and for the time that I have (4 years approximately) step to make an instrument of general induction, but focusing more than everything in the department of sales being my current responsibility, to initiate the induction to the personnel of relief or to the interns, one proceeds to make the tour by all the facilities, with its previous presentation for then to know the system of accounting with that works the company, explaining by facets all the range of functions that are available, covering the entire administrative area such as banking, purchasing, billing, among others, allowing manipulate the system to raise doubts and make the appropriate questions, it is notorious highlight that each area has its responsible but always try to provide a trailer to the novice of what they will find, is part of my vocation as an instructor.

In the first instance in the sales department, various tasks are executed, it opens with the attention to the public, cordially and immediately, under a corporate phone, where through a group of whastsapp customers issue their orders a day before, preferably in the morning to proceed to develop the requested.

By means of calls and messages, the supply and demand, without neglecting the cost update notification, is a very practical and simple method.

Each client who is registered in the mobile phone, appears in the PSKLOUS SOFTWARE system with a semicolon and his personal signature, so that the person who executes the fiscal invoice can do it easily.

Once the fiscal invoices are prepared, dollarised invoices are issued administratively and sent by photo to the client so that he is aware of what will arrive, allowing him to feed his inventory and then take the item for sale, without wasting time.

Next, the dispatching process comes into effect, being the counting and supervision of the ordered products. First of all, it is necessary to have the invoice of each client at hand, in order to carry out a proper count of the goods before loading the dispatching lorry. This process is carried out hand in hand with the driver of the lorry, who is loud enough to be the witness of what is being carried and to ensure that there is nothing new along the way.

Another of the activities carried out in the sales department is the payment process. In this process, it is also important to constantly check the corporate telephone to verify payments and notify of overdue debts.

The system is so practical that it allows to visualise the debts of the clients and to verify if their credits have already expired and to execute the collection call.

Customers have a variety of payment instruments, be it debit cards, credit cards, transfers, cash, bolivars or dollars.

It is explained in a detailed and practical way to the novice, so that after two opportunities, they can implement it as soon as possible.

In all administrative work, it is important to handle basic terms such as: applying VAT or ISLR withholdings, making basic accounts and currency transformations is crucial, budgets, delivery notes, among others, but they are also explained in detail the reason for each one.

Normally when we are new, fear invades us, so it is necessary to copy every instruction given in order to execute it safely.

Invoice returns are executed as long as a human error occurs either by the customer or by the person in charge, which is not executed all the time, it allows not only to return the inventory but also the debt to the customer.

In every company to know the inputs and outputs of its items, an inventory is required, which is an essential task, which cannot be missed daily and is emphasised to the novice on several occasions.

The way it is executed is as follows: the information is exported from the system according to the warehouse to be inventoried, then with the paper in hand, the manual and meticulous counting of each item is carried out and subsequently recorded if necessary, taking into account the observations of those in charge of the warehouse in the event of any novelty.

In the sales department, the daily production is registered and from there, transfers are carried out either in the same office to the retailer or to its branches, all with their respective concept and day. A daily task.

Explaining in detail the variety of functions, it is up to the person being induced to implement the activities at his or her own pace, as each head is a world unto itself.

What do you think of my journey as an instructor? I look forward to hearing from you in the comments box.