Very interesting, I'm in financial services business. Its fascinating to see how technology is changing things and also not. Many people are gravitating toward technology solutions, however many of those are also discouraged by the lack of personal advice and communication. It will be interesting to see how those things balance going forward. When everything is going well people seem to be fine with technology, but when things go badly, human beings still seem to want someone to talk to or even go see face to face.
RE: Five Technologies Transforming the Insurance Industry