The first rule of Steemit is: Do not lose your password.
The second rule of Steemit is: Do not lose your password.
The third rule of Steemit is: We cannot recover your password.
The fourth rule: If you can remember the password, it's not secure.
The fifth rule: Use only randomly-generated passwords.
The sixth rule: Do not tell anyone your password.
The seventh rule: Always back up your password.
If you don't know your key, @keyhunter can't help you.
If you know your key but can't log in, your account might have been compromised.
There are multiple possible causes, including (among others) unauthorized access to your device, malware or leaking your key or password to the public.
If you have leaked your key to the public and you are lucky enough, there is a chance that @keyhunter saw it.
It is possible that @keyhunter was able to pick up your key and change it before any malicious user did that.
If that was the case, you should get an info saying something like:
You have leaked your master password to the public putting your account at risk. Your keys was changed to prevent further damage. Please use account recovery process to regain your access. Be safe - @gtg
If you are even more lucky, there is a chance that it was done before any malicious action was performed on your account, like stealing your funds.
If you have leaked your Private Active Key, change it as soon as possible:
https://steemit.com/change_password
If you have leaked your Private Owner Key or Master Password start the account recovery process:
https://steemit.com/recover_account_step_1
Good luck!
@gtg & @almost-digital
More to read:
You shall not (leak your) pass!
Memos, keys and passwords, Balrogs and Fields of Despair. Be safe. Almost $100k wasn't
@keyhunter is powered by @almost-digital's dsteem