"Any fool can criticize, condemn, and complain but it takes character and self control to be understanding and forgiving." – Dale Carnegie
Powerful quote! Dale wrote a great book called "How to Win Friends and Influence Others". It was written from the 1930's but it still stands the test of time (and will continue to) due to its sheer simplicity.
RE: On Giving And Receiving Criticism: 6 Tips For World Peace?