Just because was hard for you it does not mean it is a scam.
The hoops one had to jump through to prepare/claim their LCC were onerous, difficult, and downright confusing. Their website, www.litecoinca.sh, suggested that if you held LTC anywhere, you would get the LCC payout. However, they were less than clear on what to do if your LTC was held in an exchange like Coinbase, GDAX, other. Saying only "If your LTC is stored by a third party such as an exchange, then you must inquire with them about claiming your Litecoin Cash."
This is not true, I follow what they told in the web to send coins to a wallet I would not use any more and after send back the copins to your normal wallet and after reclaim your coins and was everything perfect, not hazle or wrong doing at all.
The web was very clear with many of the questions you are saying was not. And everybody know that you do not leave coins in the exchangesif you are waiting for a fork. It is up to you to move them because they are your coins.
On a final note, Charlie Lee stated the "LCC is a scam."
Like BCC and many other forks, the developers of the "original" coins (well LTC is a FORK od BTC so it is not so original like, for example Bitshares BTS) tend to defend them self and they creations and it is understandable but .. LCC it is not more scam than BTC, DASH, ETH, BCC or whatever other crypto you can name.
Read again the web from LCC, looks like we saw differents websites https://litecoinca.sh/
Pd: They even talk about the name, was kind of a dark joke ...
RE: LCC's terrible rollout!