You haven't received your payments.
You do not know how much you should be receiving.
The helpdesk sends you standard responses without reading your question.
You can not get a straight answer how long they expect they'll need to solve your issue.
You feel they are not taking you seriously?
Well...
MINERS UNITE!
As long as you are alone, you are very limited in your options. But as the ancient saying goes:
"Do not despise the snake for having no horns, for who is to say it will not become a dragon."
The little things that you can do may become a huge thing if enough people join you.
Genesis Mining has not been honest with us.
They have never been transparent in their operations while we legally own shares in it.
Their helpdesk is a joke and from the looks of it, so is their IT-team.
I can say this because I have a long track record in ICT both development and support.
Genesis Mining says they have paid everything up until 29th July
From what I have heard and seen, I suspect that every miner is still missing at least 1 daily payout for every coin that he mines up until the 29th. There are more than 500,000 people mining at Genesis Mining. Do the math and see how much money they are holding that legally belongs to us!
Their excuse "we have been hacked, so we can't pay" evolved into "BTC is forking, so we can't pay" but these are hardly valid excuses. You've been hacked? Then you should transfer MY money from your compromised system to my safe wallet.
BTC forks? That is of no consequence for LTC, ETH, ETC, DASH, and all the rest.
So what do I intend to do?
First and foremost: UNITE and let everyone know that we are uniting. That simple fact alone will give a strong signal to Genesis that they are doing something wrong and they should change their ways. DO NOT underestimate the power of this signal. If we can get a substantial number of miners then we are already winning! And we don't even have to fight. This is just showing our teeth.
Second: I have been collecting mining payouts for the month of July from Genesis miners. With that I want to make a spreadsheet in which you can enter your hashpower and mining allocation and it will show how much you should have been paid on every day. I still need some data to complete (many :( ) the gaps in this spreadsheet.
If you want to contribute send me for every payout that you received in July 2017: mining day, hashpower+type, percentage, payout.
For example:
July 1st, 200.15 MH/s X11, 100%, 0.03089703 Dash
Send it to UNIONBITMINER@GMAIL.COM
Once this spreadsheet is reasonably complete I will publish it somewhere so that everyone can use it.
Third: Be present everywhere on social media. I'm not into Facebook but I hope someone else can pick that up. Same for Twitter. And if you have a Youtube channel and talk about crypto's, mention the UNION-BIT-MINER and refer to this post or later to Facebook (once that is done).
Fourth +: Anything you can come up with.
Send it to UNIONBITMINER@GMAIL.COM
OK, great, how do I become a member?
If you are mining on Genesis, consider yourself a member and start promoting our cause. Let Genesis know in the last line of each ticket that you open "Proud to be a Union Bit Miner" or just "Member of Union Bit Miner" or something similar.
There are no fees, membership is free. Just promote our cause, don't be silent.
Any questions?
Send it to UNIONBITMINER@GMAIL.COM
Want to set up a facebook page or something similar?
Let me know on UNIONBITMINER@GMAIL.COM to avoid duplicate actions!
Now go and be proud to be a UNION Bit Miner!
like-share-retweet-follow-subscribe-upvote-resteem...
The Union Miners in the first image are action figures painted by SpectreEliteGaming.
Just wanted to give him credit for the really amazing paint job that he did.