Eni Gas e Luce is an enormous company that is providing unique services like gas, power and energy solutions that includes both the retail and business markets. It is the wholly owned subsidiary of Eni SpA. The Company engages in four European countries with 1,600 employees. With 8 million customers in Italy, Eni gas e luce is the leading supplier of natural gas to families, apartment buildings and small businesses and it is the second operator in the free market for the supply of electricity for domestic use. The company has proved its existence in the energy solution market. Therefore, it has been in partnership with leading companies.
How did Eni Gas e Luce got fined?
The Italian Data Protection Authority Garante has imposed a fine on Eni Gas e Luce for General Data Protection Rules amounting to $8.5 Million. It had issued a fine for supposedly unlawfulness of data processing carried out in connection with the telemarketing services as well as teleselling activities.
The inspection authority Garante has disclosed a limited cases that related to the systematic critical issue that occurred regarding the general processing of personal data.
Understanding the case
The Italian Data Protection Authority Garante has questioned on the following basis. The authority pointed on the telemarketing calls initiated without the process of the customer's consent. The customer's are receiving calls from the company. They have refused to receive promotional calls from the Eni Gas E Luce company. Hence, it has caused effect on the certain specified procedures for authenticating public opt-out registers.
In the company there is a lack of technical assistance as well as operational measures that assures for the withdrawal of consent required. The retention period of personal data that is longer than permitted under the different applicable laws.
Additionally, there was a