Over the past year, the country's biggest banks have been hit by a total of 265 IT #shutdowns that prevented #customers from making #payments.
The 265 IT #glitches involved 133 #incidents involving internet #banking, 111 mobile banking #failures and 90 #telephone banking outages, Which? said.
The #analysis found that RBS and Santander customers endured the most IT glitches last year with both banks suffering 18 failures.
This was followed by Barclays (17) and Tesco Bank (16).
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