Cryptopia allows you to login and also changed balances now + sent mailing out.
We were given access back to our site on the 14th of February 2019. This was the first time since the event that we could begin to assess the impact. We have a comprehensive plan in place to get our exchange back trading. This however is quite labour and time heavy as we are effectively rebuilding our service from the ground up again. Since having access returned we have made significant steps to resuming service.
Read only site: The read only site is now live, it shows balances as at the 14th of January 2019. Please use this site to reset passwords and 2FA credentials.
Cancel orders: We are aware of market volatility in Crypto. The ability for users to cancel their standing orders is also live now. The API is still disabled, so you will need to cancel your orders through the website.
Updates on twitter: We are continually updating our Twitter page with updates on our progress to go live. Please be wary of fake Cryptopia accounts on twitter, our official handle is Cryptopia_NZ and our page can be found here.
No new funds to be deposited: As a result of the new wallets please immediately refrain from depositing funds into old Cryptopia addresses.
There will be a rebate for customers who unfortunately lost funds. We are working through the logistics of this to ensure it is equitable and in compliance with local laws.
Our Support team is prioritising tickets for 2FA and password resets to allow our customers to be prepared for trading when we go live
My thoughts - as we know only ETH/some tokens were lost. Yet all users got cut on LTC/BTC also (most liquid coins) which imho is not right. When you login to https://cryptopia.co.nz/WithdrawHistory you will see how much "you" lost.
Also notice - you should cancel orders manually.
Cryptopia is for now not on best cryptocurrency exchanges list anymore.
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