I completely agree that Steemit is lacking in polish, as well as accessibility.
I personally think that the accessibility aspect is more important at the moment, as it is hard to find anything on the platform without sifting through loads of information. Even searching usernames will sometimes return no results, or the result will be buried under many different posts.
The general feel of Steemit seems to be very out-of-touch with proper web design, which is made even more strange by the fact that what Steemit is doing is cutting edge. It's representative website on the internet should have a clean look and feel to match, along with some level of customization.
RE: What's Wrong with Steemit? Lack of Polish.