It has been 41 hours since last able to play. Behind in nodes. I went to discord to see what was wrong, various people had various reasoning's for what was happening. It was because of steemit, it was because of the blockchain, it was because of the bots, it was because the owners were at steemfest.
Like I said lots of reasons. No real responses in the discord #tech-support room. Lots of messages from users, but very few from tech-support. Understandable on a Sunday, but for most of the world is is now Tuesday, and it will be Tuesday in Alaska in about 7 hours. So all of Monday Tech-Support as near as I could tell offered no support to the users.
I understand that somethings take time, and the scuttle-butt is that the errors are to do with card farms/bots. That they are being fixed out of the system, great news if that is the truth of the issues. As a customer you expect your favorite store to be open when it is supposed to be open. If you go to your favorite store and it is closed when it should be open and no note on the door no pre-warning of it not being open on that day, if it happens to often then that store no longer remains your favorite because they have suddenly become an unreliable source of that which you wished to consume.
I would hope this is not going to become an issue with steem monsters. Your team has done an admirable job on keeping people apprised of what is happening and coming up, lets not let that customer service function slide any more than it has over the course of the last two days.