What Is A Computer Support Specialist?
The primary mission of a computer support specialist is to bring their very best technical support to individuals and businesses alike. More times than not they will be troubleshooting computer hardware problems for their customers. However, the devices they will have to troubleshoot for their customers can differ from company to company. Support specialists communicate with their customers via phone, email, or live chat services, and sometimes go by the title of "help desk technicians" or "technical support specialists."
They might also have other secondary job duties as well, such as maintaining work computers, educating new technicians, or even writing materials for company training manuals. They strive to be the problem solvers and are responsible for keeping everything running in optimal condition. It is a crucial position for any company, which makes it even more important to hire the right person for the job. You want to look for someone who has excellent interpersonal communication skills, who can operate under stressful situations, and who can help lead the way forward for others.
How Much Does A Computer Support Specialist Make?
According to some recent data from Glassdoor, a computer support specialist can make an average of $45,176 per year. We will be listing more specific information about how many years of experience is required and their average salaries below.
- 0 to 1 year: An average of $39,382 per year
- 1 to 3 years: An average of $41,456 per year
- 4 to 6 years: An average of $43,809 per year
- 7 to 9 years: An average of $48,871 per year
- 10 to 14 years: An average of $49,154 per year
- 15+ years: An average of $52,649 per year
As you can see, depending on your experience and other company-specific variables, the salary range for a computer support specialist in 2018 ranges from $39,382 to $52,649 at its best right now.
As technology continues to advance, we can expect this position's salary to rise as well. There will always be a need for someone to troubleshoot and maintain electronics for a company and his or her customers.
