What Will I Learn?
- KB-Support Extension setup and general settings.
- Ticket settings
- Edit mail formats
- Adding new ticket options
Requirements
- A Wordpress based website.
- Sufficient space for installation.
- Support team.
Difficulty
- Intermediate
Description
Wordpress is a support addon. It has a very useful admin panel. You can change each setting in detail. You can create different ticket options by adding ticketing options, companies, categorizers, users. With this add-on, you can respond to users' complaints, suggestions, and support. For example, you have a shopping site. The user's product did not reach the house. Thanks to this plug-in you can send a support message.
Video Tutorial
Links
Posted on Utopian.io - Rewarding Open Source Contributors